PowerPoint Presentations – March 2017 Seminars

Building Quality Through Successful Improvement Projects/Effective Evaluation

We were pleased to see so many of you at the March Quality Seminars. Overall, the evaluation forms showed that you enjoyed the day and got lots of value from it. As promised here are the PowerPoint presentations.
Remember to keep an eye out for information about our July seminars. Information about these will be posted here. We hope to see you there!

Wellington – 17 July 2017
Christchurch – 18 July 2017
Auckland – 21 July 2017

Presentations from the March 2017 Seminars: 

Plenary 1
– Jess Ongley (Wellington) – Creating Value from feedback
– Jon Amesbury (Christchurch) – Chasing the Continuous Improvement
– Jane Harris (Auckland) – Optimising Incident Management Processes at MercyAscot

Plenary 2 & 3
– Kate McKegg – Evaluation ‘How Good is Good’ & Project Management

– Kate McKegg – Apply Evaluative Thinking and Practice in your Organisation
– Dawn Gourdie
Project Management for Quality Improvement
Project Management Plan example
– Marushka Caldeiro
Audit – PowerPoint presentation
Audit – Handout


March 2017 Quality Seminar – Building Quality through Successful Improvement Projects / Effective Evaluation

We are delighted to let you know that registrations for the March 2017 Quality Seminars are now open. Again these will be held in Wellington, Christchurch and Auckland.

Wellington Monday 13 March Amora Hotel Wellington
Christchurch Tuesday 14 March Sudima Hotel Christchurch Airport
Auckland Friday 17 March Novotel Hotel Auckland Airport

As usual, we have kept the price of attendance at the seminars to a minimum.  We believe they provide excellent value for money.  The prices are as follows.

DAA Group Clients: $270.00 (including GST)

Non-clients: $330.00 (including GST)

Click here for more information on the March 2017 seminars and to register.

We look forward to seeing you there.


2017 Quality Seminars

The DAA Group are excited to offer themed seminars for 2017.

Plan ahead now – Don’t miss out on these valuable sessions.

The theme for our three seminars is ‘BUILDING QUALITY’.

Each seminar will focus on a key aspect of quality that will help you get the most from your quality programme.

These themes are based on international learnings.


  • Theme one – Implementation of successful improvement projects validated by effective evaluation
  • Theme two – Effective team work and communication
  • Theme three – Quality systems that link and support implementation
Book these dates in your diary
Wellington Christchurch Auckland
Monday March 13th Tuesday March 14th Friday March 17th
Monday July 17th Tuesday July 18th Friday July 21st
Monday November 6th Tuesday November 7th Friday November 10th

Registrations will be opening the week of 16 January 2017. Check back here soon.

We look forward to seeing you there.


PowerPoint Presentations from the November 2016 Seminars

‘Building Quality Through Critical Thinking and its Impact on Service Delivery’

We were pleased to see so many of you at the November Quality Seminars. Overall, the evaluation forms showed that you enjoyed the day and got lots of value from it. As promised here are the PowerPoint presentations. Remember to keep an eye out for information about our 2017 seminars – the theme for these seminars is ‘BUILDING QUALITY’ and each seminar will focus on a different aspect of how that growth in quality can be facilitated . Information about these will be posted here and also by email using our notification database. We hope to see you there!

The presentations from the latest seminars include:

Marushka Caldeiro
– Plenary session: Story of a vulnerable person

Jan Dewar
– Plenary session: Theory of Critical Thinking
– Workshop: Critical Thinking


Māori Health Providers Hui, 17 November 2016, Auckland

E ngā waka, E ngā mana, E ngā hau e whā. Tēnā Koutou Katoa.
  • Strengthening and consolidating Māori health providers, knowledge of the EQuIP programme including evaluation, self-assessment and benchmarking
  • Enabling networking and collaboration between organisations in order to facilitate comparison and benchmarking opportunities
Hui Programme Content       DAA leaf

EQuIP – Self Assessment  

  • Monitor progress
  • Identify gaps and note achievements
  • What is important to include in a self-assessment?
  • What are the benefits?


  • What does evaluation look like?
  • What are the important elements?
  • Where to from here?

Quality Improvement

  • Quality improvement tools and programmes (includes quality indicators)
  • Monitoring your performance and extending your gains
  • Extensive Achievement and Outstanding Achievement

Benchmarking and Comparisons (internal / external)

  • What to compare and measure
  • Determining best practice and achieving best outcomes
Click here to view the programme


Registrations are now closed



Host Venue:    Te Roopu Taurima O Manukau

Address:           519 Great South Road, Otahuhu, AUCKLAND

Parking:           Limited side street only. (See Map)

Cost:                  $230 per person or $172.50 for two or more attendees (including GST)


Cathy Cummings: Cathy is a Co-Director of The DAA Group.  Cathy has wide and in-depth experience in health and disability services, having worked in the health sector as a registered nurse in New Zealand, Australia and in the United Kingdom.

Cathy has extensive auditing and quality management experience in most sectors of health. She has managed a quality auditing agency for more than twenty years and has in-depth expertise in certification, accreditation, contracts and issues-based auditing.  She has completed many evaluations for the Ministry of Health and DHBs.  Cathy is acknowledged as being fair and non-threatening in her audit approach.

Cathy was a member of the committee for the national review of the Health and Disability Sector Standards and has previously been on the development committee for the Indicators for Safe Aged-care and Dementia-care for Consumers Workbook, the Audit Workbook and Guidance for Residential Services for People with Dementia, and the Fertility Services Standard and Audit Workbook.  More recently Cathy has been on the committee reviewing the Home and Community Standard.  Cathy is also a member of the Australian Council for Healthcare Standards committee and is an international surveyor for ISQua – the organisation that accredits the accreditor.

Joanna Harper: Joanna is registered general and obstetric nurse with a BA in music and sociology and a MBA.  In 1999 she established Harper Devine Ltd. which specialises in organisational development and leadership development.  Joanna has completed assignments in primary, secondary, and tertiary health care organisations within both the private and public sectors.

For the ten years prior to the establishment of Harper Devine, Joanna worked for the Hawke’s Bay District Health Board in a variety of nursing management roles, the last six as the Nurse Advisor.  For three years from 1997 until 1999 she was the chairperson of the Nurse Executives of New Zealand. In 1998 Joanna travelled to the United States on a Winston Churchill Fellowship where she studied nursing case management models. Joanna has worked as an auditor, surveyor and coordinator/team leader since 1997.

Joanna is currently using her many years of surveying experience to peer review both accreditation and Ministry of Health certification reports for the DAA Group.

Registrations close 9 November 2016