PowerPoint Presentations from the November 2016 Seminars

‘Building Quality Through Critical Thinking and its Impact on Service Delivery’

We were pleased to see so many of you at the November Quality Seminars. Overall, the evaluation forms showed that you enjoyed the day and got lots of value from it. As promised here are the PowerPoint presentations. Remember to keep an eye out for information about our 2017 seminars – the theme for these seminars is ‘BUILDING QUALITY’ and each seminar will focus on a different aspect of how that growth in quality can be facilitated . Information about these will be posted here and also by email using our notification database. We hope to see you there!

The presentations from the latest seminars include:

Marushka Caldeiro
– Plenary session: Story of a vulnerable person

Jan Dewar
– Plenary session: Theory of Critical Thinking
– Workshop: Critical Thinking


Māori Health Providers Hui, 17 November 2016, Auckland

E ngā waka, E ngā mana, E ngā hau e whā. Tēnā Koutou Katoa.
  • Strengthening and consolidating Māori health providers, knowledge of the EQuIP programme including evaluation, self-assessment and benchmarking
  • Enabling networking and collaboration between organisations in order to facilitate comparison and benchmarking opportunities
Hui Programme Content       DAA leaf

EQuIP – Self Assessment  

  • Monitor progress
  • Identify gaps and note achievements
  • What is important to include in a self-assessment?
  • What are the benefits?


  • What does evaluation look like?
  • What are the important elements?
  • Where to from here?

Quality Improvement

  • Quality improvement tools and programmes (includes quality indicators)
  • Monitoring your performance and extending your gains
  • Extensive Achievement and Outstanding Achievement

Benchmarking and Comparisons (internal / external)

  • What to compare and measure
  • Determining best practice and achieving best outcomes
Click here to view the programme


Registrations are now closed



Host Venue:    Te Roopu Taurima O Manukau

Address:           519 Great South Road, Otahuhu, AUCKLAND

Parking:           Limited side street only. (See Map)

Cost:                  $230 per person or $172.50 for two or more attendees (including GST)


Cathy Cummings: Cathy is a Co-Director of The DAA Group.  Cathy has wide and in-depth experience in health and disability services, having worked in the health sector as a registered nurse in New Zealand, Australia and in the United Kingdom.

Cathy has extensive auditing and quality management experience in most sectors of health. She has managed a quality auditing agency for more than twenty years and has in-depth expertise in certification, accreditation, contracts and issues-based auditing.  She has completed many evaluations for the Ministry of Health and DHBs.  Cathy is acknowledged as being fair and non-threatening in her audit approach.

Cathy was a member of the committee for the national review of the Health and Disability Sector Standards and has previously been on the development committee for the Indicators for Safe Aged-care and Dementia-care for Consumers Workbook, the Audit Workbook and Guidance for Residential Services for People with Dementia, and the Fertility Services Standard and Audit Workbook.  More recently Cathy has been on the committee reviewing the Home and Community Standard.  Cathy is also a member of the Australian Council for Healthcare Standards committee and is an international surveyor for ISQua – the organisation that accredits the accreditor.

Joanna Harper: Joanna is registered general and obstetric nurse with a BA in music and sociology and a MBA.  In 1999 she established Harper Devine Ltd. which specialises in organisational development and leadership development.  Joanna has completed assignments in primary, secondary, and tertiary health care organisations within both the private and public sectors.

For the ten years prior to the establishment of Harper Devine, Joanna worked for the Hawke’s Bay District Health Board in a variety of nursing management roles, the last six as the Nurse Advisor.  For three years from 1997 until 1999 she was the chairperson of the Nurse Executives of New Zealand. In 1998 Joanna travelled to the United States on a Winston Churchill Fellowship where she studied nursing case management models. Joanna has worked as an auditor, surveyor and coordinator/team leader since 1997.

Joanna is currently using her many years of surveying experience to peer review both accreditation and Ministry of Health certification reports for the DAA Group.

Registrations close 9 November 2016


EQuIP 6 Guide Books

As you may be aware, the EQuIP standards have been through a routine and scheduled review by ACHS over the last two years. This has resulted in the enhanced version EQuIP 6. The EQuIP Accreditation Programme retains its status as the ‘gold standard’ in healthcare.

The two guide books for EQuIP 6 are now available in electronic and hard copy. Book 1 covers all clinical criteria, and Book 2 covers support and corporate criteria.

Electronic copy (Book 1 and 2)

  • $57.50

Hard copy (Book 1 and 2)

  • DAA Group Clients: $172.50
  • DAA Group non-clients: $201.25

All prices are inclusive of GST.

The books can be ordered by downloading this form and emailing it to Margot Broadhead – margot.broadhead@daagroup.co.nz

At our seminars in November, we will run a session that updates people on the principles of EQuIP, and the changes that have resulted in EQuIP 6.


November Seminars – “Critical Thinking and its Impact on Service Delivery”

We are very pleased to advise that planning for the November Seminar series is in the advanced stages. The seminars will be held in the following locations:

Wellington – Monday 7th November (Amora Hotel)

Auckland – Thursday 10th November (Novotel Auckland Airport)

The theme of the seminars in November is “Critical Thinking and its Impact on Service Delivery”. This seminar is specific to health care professionals involved in assessment at all levels of service delivery. The speakers will cover both the theory and practice of critical thinking in the plenary sessions, with aligned workshops in the afternoon. In addition there will be a workshop covering the EQuIP Standards Accreditation.

We hope you can join us.


PowerPoint Presentations from the July 2016 Seminars. Quality Improvement in healthcare services – What makes a difference?

We were pleased to see so many of you at the July Quality Seminars. The evaluation forms showed that you enjoyed the day and got lots of value from it. As promised here are the PowerPoint presentations from the plenary sessions and the workshops. Remember to keep an eye out for information about our November seminars. Information about these will be posted here and also by email using our notification database.

The presentations include:

Cate Tyrer: Quality Improvement Culture

Ngaere Dawson: Patient Stories & Principles of using video for the collection of patient stories

Janice McEwan: Quality 101 Workshop

Gillian Bohm: HQSC Strategic Direction and Current Programmes