Building Quality

This is a unique opportunity to learn from leaders in Improvement Science who travel the world sharing their knowledge and expertise. 

We are privileged to have this opportunity. 

Wellington, 6 November 2017 Christchurch, 7 November 2017 Auckland, 10 November 2017
James Cook Hotel Grand Chancellor
147 The Terrace
Sudima Hotel
550 Memorial Ave
Christchurch Airport
Novotel Hotel Auckland Airport
Ray Emery Drive
Auckland International Airport

Our two presenters, Dr Christine Dennis and Bernie Harrison, are experts in healthcare improvement:

  • Both have international experience in health and quality improvement through working in Australia, the United Kingdom and the USA
  • They will present on Improvement Science
  • And run an afternoon workshop to provide learnings and take away skills for your organisation.

Both now work with the Australian Council of Healthcare Standards (ACHS).  ACHS is a major contributor to standards and quality improvement in Australia and around the world.  They provide an excellent programme to support their providers through the ACHS Improvement Academy.  They will generously share some of their knowledge with you during the day.

The Programme

The morning will have presentations from Christine Dennis:

  • Why Certification/Accreditation are important
  • Standards and targets
  • Why it’s important to know where you sit next to your peers
  • Establishing a culture of continuous improvement
  • Building the science of quality improvement
  • Pursuit of high quality and safe care

Followed by a presentation by Bernie Harrison:

  • How do you take what comes out of audit and use it for improvement
  • How do you do process improvement
  • Improvement methodology

The afternoon will be one continuous workshop facilitated by both Christine and Bernie with a focus on improvement methodology and diagnostic tools, process mapping and managing flow.  This will be an interactive afternoon and take your quality understanding to a new level.

Dr Christine Dennis

BA Nursing, Masters HSM, Doctorate of Business, FACHSM,  FAAQHC, CEO Australian Council Healthcare Standards 

Christine Dennis has worked in the health industry since 1976, having commenced in nursing and progressed to leadership positions in nursing and then broader health service management.

Recent positions have included CEO Southern Adelaide Local Health Network; Chief Operating Officer, Top End Health Service; and acting CE Northern Territory Health. Her career has included many and varied positions both within Health Services and in Health Departments. She also worked as Manager of the State Coroner’s Office in South Australia and, has provided education and training consultancies to the Ministry of Health, Singapore.  Areas of expertise include strategic and operational planning, quality and safety systems and organisational change. Her doctoral theses was titled ‘The Problematic Nature of Strategic Planning in Public Health Services; the Perspectives of the Health Planner’.

Ms Bernie Harrison

MPH (Hons), Grad Cert Med Ed, RN, RM, Director, Improvement Academy

Bernie Harrison has over 30 years experience in health care, as a clinician, researcher and quality and safety (Q&S) expert. She has extensive experience in designing and delivering Q&S training programs in the Asia Pacific region. She trained in the USA in 2001 and 2010 as a Fulbright Scholar under the tutorage of Dr Brent James at Intermountain Health Care and Dr Don Berwick at the Institute for Healthcare Improvement. She has led and published a Breakthrough Collaborative (Harrison et al Vox Sanguinis, 2014) in improving red cell transfusion in the elective surgical setting. She co-authored the Quality in Australian Health Care Study (MJA, 1995), the most cited paper in the journal’s 100 year history. Her previous positions include: Executive Director of Hospital Performance for the National Health Performance Authority and Director in the NSW Clinical Excellence Commission.

We look forward to seeing you there.

Register Now!