Internal Audit - Monitoring Critical Control Points and Focusing on Outcomes Registration for the April 2018 Quality Seminar is now open. Early Bird prices available until 16 March! Join us to learn about how to implement effective internal audits. This training is designed to help your quality team, managers, internal auditors, nurses, doctors, caregivers and others who could be involved in the planning, implementation and the evaluation of internal audit. You will learn: How internal audit influences the quality of an organisation How to plan and prepare for an internal audit How to undertake internal audits with a focus on critical control points and outcomes Techniques for internal audit Benefits of effective internal audit: Improve standards in your service Monitoring effectively what you do Focusing on what’s important Preparing for good outcomes from your external audit Catalyst for Quality And so much more … Facilitator: Janice McEwan will lead this day. Janice is an internationally registered Lead auditor, with 25 years’ experience and expertise in all sectors of healthcare. Janice has audited nationally and internationally. Janice also runs health auditor training as required for auditors who work as health auditors for certification in New Zealand. Janice will be assisted by a lead auditor from the DAA Group team. Dates and Locations Wellington [...]
Building Quality This is a unique opportunity to learn from leaders in Improvement Science who travel the world sharing their knowledge and expertise. We are privileged to have this opportunity. Wellington, 6 November 2017 Christchurch, 7 November 2017 Auckland, 10 November 2017 James Cook Hotel Grand Chancellor 147 The Terrace Wellington Sudima Hotel 550 Memorial Ave Christchurch Airport Christchurch Novotel Hotel Auckland Airport Ray Emery Drive Auckland International Airport Auckland Our two presenters, Dr Christine Dennis and Bernie Harrison, are experts in healthcare improvement: Both have international experience in health and quality improvement through working in Australia, the United Kingdom and the USA They will present on Improvement Science And run an afternoon workshop to provide learnings and take away skills for your organisation. Both now work with the Australian Council of Healthcare Standards (ACHS). ACHS is a major contributor to standards and quality improvement in Australia and around the world. They provide an excellent programme to support their providers through the ACHS Improvement Academy. They will generously share some of their knowledge with you during the day. The Programme The morning will have presentations from Christine Dennis: Why Certification/Accreditation are important Standards and targets Why it’s important to know where you sit next to your peers Establishing a culture of continuous [...]
Building Quality - The Science of Quality Improvement We are thrilled to introduce our November seminars. Our two international presenters, Dr Christine Dennis and Bernie Harrison, are leaders with the Australasian Council on Healthcare Standards, and experts in health quality improvement. Their presentations will include: An understanding of the fundamentals of quality improvement theory and science An opportunity to apply that theory using real clinical scenarios Hands on practical experience in using quality improvement diagnostic tools An understanding of where quality improvement science fits into a whole of organisational level quality system that takes into account patient centred care. A day not to be missed! A unique opportunity for Senior Leadership, Executive Management, Quality Management, and those who wish to extend their knowledge of QUALITY SCIENCE. Dr Christine Dennis BA Nursing, Masters HSM, Doctorate of Business, FACHSM, FAAQHC, CEO Australian Council Healthcare Standards Ms Bernie Harrison MPH (Hons), Grad Cert Med Ed, RN, RM, Director, Improvement Academy Wellington, 6 November 2017 Christchurch, 7 November 2017 Auckland, 10 November 2017 James Cook Hotel Grand Chancellor 147 The Terrace Wellington Sudima Hotel 550 Memorial Ave Christchurch Airport Christchurch Novotel Hotel Auckland Airport Ray Emery Drive Auckland International Airport Auckland Book your place today to avoid disappointment. Click here for more information and to [...]
Attached are the PowerPoint presentations for the July 2017 Quality Seminars. You can print these and take them along with you to make note taking easy! Janine Gould – Key note presentation Janine Gould – Workshop presentation Cathy Cummings and Janice McEwan – EQuIP 6 workshop presentation We look forward to seeing you all next week at these seminars.
Don't miss this opportunity! Places are limited! Learn how to get the best from your team with Our key note speaker: Janine Gould, Director of Communicate Consultants Theme for the day is BUILDING QUALITY through EFFECTIVE TEAM WORK and COMMUNICATION This seminar is a must for Quality Managers, Managers, Senior Staff and staff in leadership roles. It will help quality team performance. Janine’s keynote speech will cover: The best team you’ve been in and why The characteristics of a successful team Making judgments (we all do!) What the research shows Self-assessment The six Cs to build a team The importance of good communication Managing our blocks to team communication Janine’s interactive, practical workshop will include: Understanding the development of successful teams Forming, storming, norming and performing – where is your team at? Setting ground rules - exercise Managing difficult conversations Tips on feedback and delegation Using appreciation to encourage team performance Having a fun experience Our second plenary speaker, Dr Jaki Horn, is a Registered Clinical Psychologist. Jaki has a professional lifetime of expertise to bring to this session. Jaki's plenary presentation will focus on: Team dynamics and how to harness the talents of all of your team The presentation will look at ways to: Identify the different characteristics of your team members [...]