Don't miss this opportunity! Places are limited! Learn how to get the best from your team with Our key note speaker: Janine Gould, Director of Communicate Consultants Theme for the day is BUILDING QUALITY through EFFECTIVE TEAM WORK and COMMUNICATION This seminar is a must for Quality Managers, Managers, Senior Staff and staff in leadership roles. It will help quality team performance. Janine’s keynote speech will cover: The best team you’ve been in and why The characteristics of a successful team Making judgments (we all do!) What the research shows Self-assessment The six Cs to build a team The importance of good communication Managing our blocks to team communication Janine’s interactive, practical workshop will include: Understanding the development of successful teams Forming, storming, norming and performing – where is your team at? Setting ground rules - exercise Managing difficult conversations Tips on feedback and delegation Using appreciation to encourage team performance Having a fun experience Our second plenary speaker, Dr Jaki Horn, is a Registered Clinical Psychologist. Jaki has a professional lifetime of expertise to bring to this session. Jaki's plenary presentation will focus on: Team dynamics and how to harness the talents of all of your team The presentation will look at ways to: Identify the different characteristics of your team members [...]
Building Quality Through Effective Team Work and Communication Wellington Christchurch Auckland Monday, 17 July 2017 Tuesday, 18 July 2017 Friday, 21 July 2017 James Cook Grand Chancellor Hotel Sudima Hotel Christchurch Airport Novotel Hotel Auckland Airport Demystifying the differences in those people around us in order to build understanding, respect and improved communication is a building block for a quality organisation. Building a workforce that is aligned with the organisation's values and goals. Reducing conflict and improving listening. Must do’s for a quality organisation. When staff work effectively together it is much easier to find satisfactory solutions to some of the problems you face, frustrations are reduced, staff turnover is lower and consumers receive a higher standard of care. Introducing our Key note speaker: Janine Gould who is the Director of Communicate Consultants. Janine enjoys the challenge of working with people from a wide variety of backgrounds and is a dynamic and energetic facilitator. “Her sessions are lively and effective and a highlight of senior management meetings" Janine is accredited in the DiSC Behavioural Style Inventory and certified in the frameworks of the Conflict Resolution Network of Australia, where she is a member of a prominent Leadership Development team. Janine also has a strong commitment to community affairs. She has been a [...]
Building Quality Through Successful Improvement Projects/Effective Evaluation We were pleased to see so many of you at the March Quality Seminars. Overall, the evaluation forms showed that you enjoyed the day and got lots of value from it. As promised here are the PowerPoint presentations. Remember to keep an eye out for information about our July seminars. Information about these will be posted here. We hope to see you there! Wellington – 17 July 2017 Christchurch – 18 July 2017 Auckland – 21 July 2017 Presentations from the March 2017 Seminars: Plenary 1 - Jess Ongley (Wellington) – Creating Value from feedback - Jon Amesbury (Christchurch) - Chasing the Continuous Improvement - Jane Harris (Auckland) - Optimising Incident Management Processes at MercyAscot Plenary 2 & 3 - Kate McKegg – Evaluation 'How Good is Good' & Project Management Workshops - Kate McKegg – Apply Evaluative Thinking and Practice in your Organisation - Dawn Gourdie Project Management for Quality Improvement Project Management Plan example - Marushka Caldeiro Audit - PowerPoint presentation Audit - Handout
March 2017 Quality Seminar – Building Quality through Successful Improvement Projects / Effective Evaluation
We are delighted to let you know that registrations for the March 2017 Quality Seminars are now open. Again these will be held in Wellington, Christchurch and Auckland. Wellington Monday 13 March Amora Hotel Wellington Christchurch Tuesday 14 March Sudima Hotel Christchurch Airport Auckland Friday 17 March Novotel Hotel Auckland Airport As usual, we have kept the price of attendance at the seminars to a minimum. We believe they provide excellent value for money. The prices are as follows. DAA Group Clients: $270.00 (including GST) Non-clients: $330.00 (including GST) We look forward to seeing you there.
The DAA Group are excited to offer themed seminars for 2017. Plan ahead now – Don't miss out on these valuable sessions. The theme for our three seminars is ‘BUILDING QUALITY’. Each seminar will focus on a key aspect of quality that will help you get the most from your quality programme. These themes are based on international learnings. BUILDING QUALITY through: Theme one - Implementation of successful improvement projects validated by effective evaluation Theme two - Effective team work and communication Theme three - Quality systems that link and support implementation Book these dates in your diary Wellington Christchurch Auckland Monday March 13th Tuesday March 14th Friday March 17th Monday July 17th Tuesday July 18th Friday July 21st Monday November 6th Tuesday November 7th Friday November 10th Registrations are now open for the July 2017 seminars. Click here for more information and to register. We look forward to seeing you there.